Dubai, United Arab Emirates
+971 50 654 6581
hello@dotts.tech
Salesforce isn’t a set-it-and-forget-it tool—it needs daily care to stay aligned with your business. Our Salesforce support and maintenance services ensure your system is always performing at its best. From resolving day-to-day issues to fine-tuning configurations and rolling out updates, we’re your trusted partner in keeping Salesforce dependable and efficient. Think of us as an extension of your team, ready to handle the details so you can focus on the big picture.
We monitor your system to catch and resolve issues before they impact your workflow, ensuring uninterrupted performance and peace of mind.
Our service covers everything from proactive monitoring, resolving technical issues and troubleshooting errors to applying updates, optimizing performance, and managing user requests. We ensure your Salesforce system runs smoothly and aligns with your daily operations.
Our support team operates with defined response times based on the priority of the issue. Critical issues are addressed immediately, while routine requests are resolved within agreed timelines to minimize any disruptions to your business.
Absolutely. We help with system updates, enabling new Salesforce features, and training your team to make the most of enhancements, ensuring your platform evolves with your business needs.
Yes, we are client-centric and offer after-office hours support for critical issues that may disrupt operations. Non-urgent issues are addressed promptly during the next business day. Our goal is to ensure minimal disruption and keep your Salesforce system running smoothly.
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