Effective Date: January 1, 2025
Dotts Tech values your privacy and is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://dotts.tech) and use our services. By accessing our website, you agree to the terms outlined in this policy.
1. Who We Are
At Dotts Tech, we make technology work for you. As a trusted software consulting and solutions partner, we help businesses navigate the world of software with practical strategies and the right tools to support daily operations.
We simplify the complexity of technology, ensuring it serves your needs—not the other way around. Our website is more than just a platform; it’s a space where businesses like yours can find insights, guidance, and a direct line to expert support. Whether you’re looking to optimize workflows, enhance efficiency, or scale your operations, we’re here to help.
2. Information We Collect
We collect personal and non-personal data to enhance your experience and provide our services efficiently.
Personal Data (Provided by You)
- Name, email address, phone number, and company details (when contacting us or filling out forms).
- Other information you voluntarily provide during interactions.
Non-Personal Data (Automatically Collected)
- IP address, browser type, and device information.
- Website usage data through cookies and analytics tools.
3. How We Use Your Information
We process your data to:
- Provide and improve our services.
- Communicate with you regarding inquiries, support, and updates.
- Enhance user experience through website analytics.
- Comply with legal obligations and protect our rights.
4. Legal Basis for Processing Data
Our data processing complies with:
- UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
- General Data Protection Regulation (GDPR) (where applicable).
- Other relevant international regulations.
We process data based on user consent, contract performance, legal obligations, and legitimate business interests.
5. Cookies and Tracking Technologies
We use cookies to improve website functionality and analyze traffic. These include:
- Essential Cookies – Required for website functionality.
- Performance Cookies – Improve usability and experience.
- Marketing Cookies – Enable personalized advertising.
You can manage cookie preferences via your browser settings. For more information, please read more on Cookies Policy.
6. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share information with:
- Third-party service providers assisting in operations (e.g., hosting, analytics, marketing).
- Legal authorities if required by law.
- Business partners in the event of mergers, acquisitions, or restructuring.
All third parties adhere to strict confidentiality agreements.
7. Data Retention
We retain your data only as long as necessary for business, legal, or compliance purposes. Once no longer needed, data is securely deleted or anonymized.
8. Your Rights Over Your Data
Under UAE law and GDPR (where applicable), you have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for data processing.
- Object to certain processing activities.
- Request data portability.
9. International Data Transfers
We may transfer data across borders in compliance with applicable laws. Where necessary, safeguards such as Standard Contractual Clauses (SCCs) are implemented.
10. Security Measures
We implement strong security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure.
11. Third-Party Links & Embedded Content
Our website may contain links to third-party websites or embedded content (e.g., videos, social media feeds). These third parties have their own privacy policies, and we do not control their data practices.
12. Updates to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with an updated Effective Date. Continued use of our website implies acceptance of the revised policy.
13. Contact Information
For any inquiries about these Terms and Conditions, you can reach us at divijaa@dotts.tech.
Once again, by using our website, you acknowledge that you have read, understood, and agreed to the Privacy Policy.